Providing personalised and caring support lies at the heart of good disability services. Person-centred care is an approach that focuses on the individual, ensuring their needs, goals, and wishes are the foundation of the support they receive. This approach empowers people with disabilities and promotes an inclusive and respectful environment.
This article will explain what person-centred care is, why it’s important, how to make it work in practice, and the tools available to help along the way.
What is Person-Centred Care?
Person-centred care means putting the person first and tailoring support to suit their unique needs. Instead of using a standard approach, this care system recognises the differences and strengths of each individual.
Here’s what it involves for people with disabilities:
- Individual focus – Treating people as unique individuals, respecting their preferences, values, and life goals.
- Active involvement – Encouraging people to take part in decisions about their support and care plans.
- Respect and dignity – Acknowledging their independence and protecting their rights.
- Flexible care – Adapting plans to suit changes in their needs and goals over time.
Why It’s Important
Imagine someone who uses a wheelchair and loves painting. Instead of focusing only on therapy, person-centred care would also help them explore creative opportunities, such as access to art supplies or joining a painting class. This approach does more than meet practical needs; it enriches lives.
How Person-Centred Care Makes a Difference
For Individuals with Disabilities
- More independence – They gain control over their care and confidence in making decisions.
- Greater well-being – Support aligned with their goals leads to a higher quality of life.
- Better health – Personalised care focuses on their whole wellbeing, including physical and mental health.
For Caregivers
- Stronger relationships – Mutual trust and understanding bloom when care is built around the individual.
- Job satisfaction – Witnessing the positive changes in someone’s life is incredibly rewarding.
For Healthcare Providers
- Better resource use – Tailored services meantime and funding are used more effectively.
- Improved reputation – Providers who prioritise person-centred care stand out for their compassionate approach.
How to Practise Person-Centred Care
If you’re a caregiver or healthcare provider, here are some simple steps to follow:
- Listen closely – Pay attention to the person’s wishes, challenges, and strengths.
- Work together – Co-create care plans that fit their aims and involve them in every decision.
- Review and adapt – Regularly check in on their progress and revise care as their needs evolve.
- Use helpful tools – Visual aids, mobile apps, or progress trackers can make planning clearer and easier for everyone.
- Support beyond the basics – Build a strong network of resources, such as therapy, respite care, or skills training.
Challenges in Following this Approach
While the benefits of person-centred care are clear, it’s not without some difficulties, such as:
- Need for funding – Tailoring care plans can require more time and resources.
- Training staff – Caregivers may need guidance to practise this approach effectively.
Despite these challenges, many providers see its long-term value. Training, advocacy, and collaboration can help make it the norm in disability care.
Technology’s Role in Person-Centred Care
Modern tools are making personalised care much easier to deliver. Examples include:
- Assistive tech – Tools like screen readers, voice-to-text apps, or custom devices can make everyday life more manageable.
- Smart data use – Software can track progress and tailor future care plans to the individual’s needs.
- Virtual services – Telehealth and video calls mean individuals can access support, even in remote areas.
Looking Ahead
The future is bright for person-centred care. Some trends include more customised care plans, better use of artificial intelligence to predict needs, and international efforts to promote inclusive care standards.
Creating a Better Future Together
Person-centred care transforms disability services by focusing on abilities rather than limitations. It prioritises respect, empathy, and teamwork. Whether you’re an individual with a disability, a caregiver, or a health professional, you can champion this approach by listening, adapting, and advocating. Together, we can make the world a place where every person feels included and valued.
